This website is operated by KKB Design Consulting, Company registered in Singapore, (referred to here as “we”, “us” and “our”).

When we refer to “you” and “your” we mean the purchaser of goods.

The following terms and conditions (“Terms & Conditions”) shall apply to your purchase of goods from us. By visiting our website and/or purchasing something from us you shall be deemed to have accepted these Terms & Conditions.


We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.




1- General conditions

The products purchased on our website are intended solely for your personal use. You may not use our products for any illegal or unauthorized purpose.

No nudity, violence, drugs or otherwise explicit content will be accepted for print.


2- Copyright

All information, content and materials in this website are owned by us and protected by copyright Such information, content and materials cannot be copied, modified or distributed without our prior written consent.


3- Privacy Policy

We are committed to providing you with the highest level of customer service. This includes protecting your privacy.

We will not share or disclose any of your personal information without your consent, save as otherwise required or permitted by law.

We may collect information from you and publish such information as your customer feedback on any of our websites or social media accounts. Such publication may refer to your first initial, surname unless otherwise stated.


4- Products Description

We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free.

If a product from our “permanent” collection offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement.  

This clause is not applicable for our “custom collection” products as design is always approved by customers before production.

5- Payment

Prices are in Singapore Dollars. GST is not applicable.

Prices of our products may be subject to change without notice. We shall not be liable to you for any price change.

We accept the following methods of payment: PAYPAL payment via our website or BANK TRANSFER. 


6- Orders

We reserve the right to withdraw, remove or edit any products or content from this website at any time. We will make our best efforts to always process all orders.

We reserve the right to cancel an order, at any time, at our sole discretion. In such event, you shall be entitled to request a refund of the amount paid related to that order.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


7- Returns

We guarantee the quality of all of our canvases and the courier service we use is experienced in handling delivery of fragile products.

The quality of your experience is our priority and we pride ourselves in customer satisfaction.  


In the event that you encounter any quality issue with your canvas/frame, please contact us within 48 hours at kkbcustomartprints@gmail.com and send us digital photos of the damaged product.  

If the product is approved as damaged, we will quickly organize its replacement at no cost to you.


Errors or omissions in the design of custom orders shall not be considered as quality default.

When the final proof is approved to print, you acknowledge and accept full responsibility for all information that is contained on that final proof. 

We will not be liable for any typos or omissions in the printed artwork.




8- Refund and Cancellation Policies

As the majority of our items are made to order, please understand than once printed, the items cannot be refunded.


If the event you would like to cancel and if you notify us before your order is processed, we will do everything we can to cancel your order in time. We reserve the right to refuse any order cancellation if we are not able to stop processing or shipping.

9- Processing and Shipping times

Our processing times and shipping times are estimates only. We are not liable for late deliveries, loss or damage relating to late deliveries.


10- Limitation of Liability

We are not liable for any injuries that occur from using any of our products.

We are not liable in the event of a lost or stolen package or from any event that is beyond our reasonable control.


To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages that result from the use or the inability to use our products, including but not limited to, damages for loss of profits, use, data or other intangibles.


11- Dispute settlement and Governing Law

In case of dispute, an amicable solution shall be sought before entering any legal action.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Singapore.

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© 2016 par KKB Custom Art Prints (Trademark of KKB Design Consulting).